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Integrate with ServiceNow

Integrate ServiceNow with Contrast to automatically generate incidents in ServiceNow.

Before you start, you must have:

  • ServiceNow URL

  • ServiceNow Username

  • ServiceNow Password

Connect to ServiceNow

To integrate ServiceNow with Contrast:

  1. In Contrast, go to the user menu > Organization settings > Integrations page.

  2. Select Manage Credentials for the ServiceNow integration.

  3. Add the URL, username, and password for ServiceNow.

  4. Select Save.

  5. Select Configure Applications.

  6. Either enable the integration for all Assess applications or select specific application names from the dropdown list.

  7. Select Save.