Manage agents not sending data
Use the agent dashboard to identify agents that stopped sending data to Contrast.
Before you begin
If using role-based access control, a role with the Organization edit action is required.
If using organization users and groups, the Organization RulesAdmin role is required.
Steps
Open the agent dashboard:
Northstar: From the left navigation, under Administration, select Agent management.
Contrast: From the header, select Administration and then, select Agent Management, if not already selected.
Optional: To view only agents with a status of Terminated, select Filters > Status and then, select Terminated.
For any agents with a status of Terminated, restart the application.
If the status does not change to Online after approximately five minutes, contact Contrast support.