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Chapter 4: How do I grow? — Maturity model

Persona: SOC Leader + AppSec Leader

Format: Use these tables as a self-assessment. Check off where you are, and identify what to do next.

4.1 SOC ADR maturity model

Level

Activities

Configurations

Evidence / How to Prove It

LEVEL 1

ADR alerts are ingested into SIEM

SIEM connector deployed and parsing correctly

SIEM shows ADR as an active log source; test alert received

Analysts can identify ADR alerts in the queue

Basic triage documentation exists

The triage decision tree (3.4) is documented and accessible

Escalation path to AppSec is defined

Contact list or on-call rotation documented

Escalation contact is in SOAR/runbook/wiki

ADR alerts are triaged within a defined SLA

Alert priority mapping is configured

SLA compliance report from the ticketing system

LEVEL 2

ADR alerts are correlated with other data sources (WAF, EDR, threat intel)

SIEM correlation rules include ADR events

Correlation rule audit; sample correlated incident

SOC can differentiate ADR alert types and apply context-specific triage

Alert categorization by vuln type, exploit status, app tier

Triage playbook has ADR-specific branches

ADR-specific runbooks exist in SOAR

Automated enrichment (e.g., app owner lookup, vuln context)

SOAR playbook inventory includes ADR runbooks

Regular (monthly) review of ADR alert quality with AppSec

Scheduled recurring meeting

Meeting notes/action items from last 3 reviews

LEVEL 3

ADR data actively informs threat hunting (proactive, not just reactive)

Hunting queries use ADR telemetry (e.g., “show all exploit attempts against apps with known vulns”)

Documented threat hunts using ADR data

SOAR runbooks include automated response actions for ADR alerts

Automated enrichment, ticket creation, escalation workflows

SOAR playbook execution logs

ADR metrics are tracked and reported to leadership

Dashboard with MTTD, triage SLA, alert volume trends

Monthly/quarterly report

SOC provides feedback loop to AppSec on exploit trends, attack patterns

Structured report or feed from SOC → AppSec

Evidence of actionable intelligence shared

4.2 AppSec ADR maturity model

Stage

Activities

Configurations

Evidence / How to prove it

LEVEL 1

ADR deployed on Tier 0 (critical) applications

Agent installed, Monitor mode active

ADR console shows Tier 0 apps with active agents

Application metadata is complete (owner, tier, environment)

Metadata fields populated per 3.2

ADR console export showing populated fields

Naming conventions aligned with SOC

Application names match CMDB / SOC convention

Cross-reference check with SOC (3.2 #1)

Vulnerability findings are triaged and ticketed

Integration with ticketing system (Jira, etc.)

Ticket backlog shows ADR-sourced findings

LEVEL 2

ADR deployed on Tier 0 and Tier 0 applications

Expanded agent deployment

ADR console shows Tier 0 + Tier 1 coverage

Block Mode enabled for high-confidence rules on Tier 0 apps

Policy configured per 3.5 rollout approach

ADR policy export showing Block rules per app

False positive rate is tracked and managed

Exception rules documented with rationale

FP rate metric; exception log with dates and reasons

Regular (monthly) review of alert quality with SOC

Scheduled recurring meeting

Meeting notes/action items from last 3 reviews

Actively-exploited vulns are reprioritized above backlog items

Process to escalate exploited vulnerabilities

Evidence: ticket priority changed based on ADR exploit data

LEVEL 3

ADR deployed across all application tiers

Full portfolio coverage

ADR console: coverage report vs. app inventory

Block Mode enabled broadly with low false-positive rate

Block policies validated across tiers

Block mode coverage %; FP rate < defined threshold

Mean Time to Remediate for ADR-discovered vulns is tracked and improving

Metric calculation per 4.3

Trend report showing MTTR over time

AppSec provides proactive guidance to Engineering based on ADR attack trends

Structured report or briefing

Evidence of trend-based guidance shared with Eng

4.3 Metrics That Actually Matter

Most guides mention MTTR without defining it. Here are 4 metrics with precise definitions.

#

Metric

Definition

Formula

Owner

What “Good” Looks Like

1

MTTD (Mean Time to Detect) — SOC

Average time from ADR alert generation to SOC analyst acknowledging/opening the alert in the SIEM

Σ(alert_acknowledged_time - alert_created_time) / count(alerts)

SOC Leader

Level 1: < 4 hrs

Level 2: < 1 hr

Level 3: < 15 min

2

MTTT (Mean Time to Triage) — SOC

Average time from alert acknowledgement to triage decision (escalate/close /investigate)

Σ(triage_decision_time - alert_acknowledged_time) / count(alerts)

SOC Leader

Level 1: < 2 hrs

Level 2: < 30 min

Level 3: < 10 min

3

MTTR (Mean Time to Remediate) — AppSec

Average time from vulnerability discovery (by ADR) to verified fix in production

Σ(patch_verified_in_prod_time - vuln_first_detected_time) / count(vulns)

AppSec Leader

Level 1: < 90 days

Level 2: < 30 days

Level 3: < 14 days (for Critical/High)

4

Block Coverage % — AppSec

Percentage of Tier 1/2 applications with Block Mode enabled for high-confidence rules

count(apps_with_block_mode) / count(tier1_and_tier2_apps) × 100

AppSec Leader

Level 1: 0% (Monitor only)

Level 2: > 50% Tier 1

Level 3: > 80% Tier 0+1

How to use these metrics:

  • Track monthly. Report quarterly to CISO.

  • Use them to validate your maturity level (4.1, 4.2). If your MTTD is 6 hours, you’re not at “Level 3” regardless of what else you’ve done.

  • Don’t compare to industry benchmarks. Compare to your own previous quarter. The trend is the signal.