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Escalation to engineering — when and how

Trigger

Action

Who

Block Mode is suspected of breaking production

Immediate: disable Block Mode for the affected rule/app.

AppSec on-call (or Eng if AppSec is unavailable)

Active exploitation detected, no patch available

Request an emergency hotfix or virtual patch via ADR Block Mode

AppSec → Eng Lead

ADR agent causing performance degradation

Reduce instrumentation scope or switch to Monitor mode.

AppSec → Eng on-call

New vulnerability discovered by ADR at runtime

Create a Jira/ticket with ADR-provided code location and remediation guidance

AppSec (auto or manual)