Skip to main content

Set up multi-factor authentication

If your administrator has enabled multi-factor authentication at an organization or system level, you can add an extra layer of protection beyond your username and password. To set it up:

  1. In the user menu, select User settings > Multi-factor verification.

  2. Use the toggle to enable multi-factor authentication.

    If an administrator has disabled mutli-factor authentication at an organization level, you cannot turn it on.

  3. Use the radio buttons to select how you want to receive verification codes:

    • Email: You can receive authentication codes in the email you associated with Contrast. To set this up, you will receive an email with a verification code to enter in the configuration page

    • Google Authenticator: You will need to download the app to your mobile device, and you can receive authentication codes there. To set this up, scan the QR code provided in Contrast, and follow the instructions to validate your device.

  4. Before completing multi-factor authentication setup, you can download a set of backup codes in the form of a .txt file, which allows you to login if you encounter an error or get locked out of your account. You must download and save these codes in a secure location.

  5. If you want to change the way you receive verification codes, you can go back and reconfigure notification settings. Once you change your selection, Contrast automatically issues a new set of backup codes. It is not necessary to save your changes.

Tip

If you run into issues using either method, you can use the backup codes provided, select Can't sign in? or use the Reset Device link in Google Authenticator.

In this section: