Two-way integration with Jira
You can use a two-way integration with Jira if you want to change the vulnerability status in Contrast every time an issue closes or reopens in Jira. When you select the option to enable two-way integration, this generates a URL that appears below the checkbox, which your Jira administrator must use to register a webhook in Jira.
In Contrast, use the Vulnerability status dropdowns to configure how a Jira ticket status update will also change vulnerability resolution status.
Note
If you choose Not a problem as a status, Contrast requires you to enter a Reason in the dropdown. The default selection in the dropdown is Other.
After you save the two-way integration, Contrast automatically tracks any status changes on related Jira tickets. You will see these as comments in the Activity tab for the vulnerability. Each comment includes the name of the Jira integration and a link to the ticket.
Note
Atlassian has deprecated the ability to register webhooks with non-https URLs. Therefore, Contrast on-premise users need to configure HTTPS before attempting to enable Jira two-way integration.